Terms of use

Effective Date: May 5, 2025
Welcome to Barkletic. These Terms of Use (“Terms”) govern your use of www.barkletic.com (“Site”), as well as purchases made through our website and Amazon. By accessing our Site or buying our products, you agree to these Terms.

1. Who We Are
Barkletic is operated by D.A. DOG ATHLETICA LTD., a Canadian corporation based in Vancouver, BC. We sell premium, vet-formulated dog supplements to customers in the U.S. and Canada.

2. Use of Website
You must be at least 18 years old to use our website. You agree not to misuse the Site or violate any laws using our services.

3. Personal Information
Your submission of personal data through the website is governed by our Privacy Policy.

4. Accuracy of Information
We make reasonable efforts to keep information accurate but cannot guarantee it. We reserve the right to correct errors or omissions and cancel orders based on inaccurate listings or pricing.

5. Orders & Fulfillment
Orders placed through barkletic.com are fulfilled by our third-party logistics provider. Orders placed via Amazon are handled by Amazon. Product availability is not guaranteed.

6. Subscribe & Save
If you enroll in our Subscribe & Save program, your subscription will be managed by the platform through which you made your purchase. Amazon manages all aspects of its Subscribe & Save program, including billing, shipping, and schedule adjustments. For subscriptions made through our website at barkletic.com, your recurring orders are securely processed via Shopify and our subscription provider, with full control over your delivery schedule, billing, and cancellation available at any time through your customer account or by contacting us at howl@barkletic.com.

7. Refunds & Returns
Amazon purchases are subject to Amazon's return policy. For barkletic.com purchases, we offer refunds on unopened products within 30 days. IF YOU ARE UNHAPPY WITH YOUR PURCHASE, REACH OUT TO US AT: howl@barkletic.com AND WE WILL MAKE IT RIGHT.

8. Product Use and Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your veterinarian before making changes to your dog’s routine. Individual results may vary.

9. Intellectual Property
All content on the Site (text, logos, graphics, etc.) is owned by Barkletic and may not be copied or reused without permission.

10. Limitation of Liability
We are not liable for any indirect, incidental, or punitive damages arising from your use of the Site or products. Our total liability is limited to the amount paid for your order.

11. Jurisdiction
These Terms are governed by the laws of the Province of British Columbia. Any disputes shall be resolved in the courts of British Columbia, Canada.

12. Changes
We may revise these Terms at any time by posting updates to this page. Continued use of the Site after changes constitutes your acceptance.

13. Contact
Questions? Reach us at howl@barkletic.com.